Privacy Statement

Data Security

All information provided to Lodmell Cellars in the course of completing online transactions—including credit card information—is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

Agents

We use an outside shipping company to ship orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Promotional mailings

Lodmell Cellars may occasionally send informational or promotional materials to members and customers. You may choose to exclude yourself from all, none, or only non-Lodmell Cellars mailings by contacting the Member and Customer Services Department (see Lodmell Cellars Contact Information).

Third-party Agents

Lodmell Cellars uses third-party agents for several business purposes, including credit card validation. These agents are permitted to use your personal information only to provide Lodmell Cellars with a specific service and not for any other purpose. Please contact Lodmell Cellars Member and Customer Service Department (see Lodmell Cellars Contact Information) if you believe this policy has been violated.

Lodmell Cellars makes every effort to preserve your privacy, but we may need to disclose personal information when required by law. Lodmell Cellars may also disclose personal information if it believes in good faith that such action is necessary.

Non-personal Information

Non-personal information is collected behind the scenes by Lodmell Cellars web server and is used to compile general website usage statistics or facilitate access to restricted website services. Such information includes:

  • IP address of computer
  • Browser-related information
  • Locations visited on the website
  • HTTP cookies
  • IP address

HTTP Cookie is a piece of data that is stored by your browser in either your computer’s memory or on your computer’s hard drive. Lodmell Cellars uses cookies to keep track of user session identity on the website, such as tracking items in a bookstore shopping cart or maintaining access to restricted website services via Lodmell Cellars Web Account. Cookies are also used to track the effectiveness of various services provided on Lodmell Cellars website. Browsers generally allow you to disable cookies. Services on Lodmell Cellars website that require a login to an Lodmell Cellars web account require that cookies are enabled.

External Links

The only domain covered by Lodmell Cellars privacy policy is Lodmell Cellars.com. Lodmell Cellars website may contain links to other sites, however, and Lodmell Cellars is not responsible for the privacy practices or content of those external sites.

Contact Information

You can contact Lodmell Cellars Customer Services in several ways:

By Mail

Lodmell Cellars
598 Piper Avenue
Walla Walla, WA 99362
509.525.1285

E-mail

General Inquiries
info@lodmellcellars.com

Andrew Lodmell—Partner, Vineyard Manager, Winemaker
andrew@lodmellcellars.com

Kristie Lodmell Kirlin—Partner
kristie@lodmellcellars.com

Randy Kirlin—Partner
randy@lodmellcellars.com